Returns Policy

Dear Esteemed Customer,

We have a 1-day return policy, allowing you 1 day after receiving your item to request a return.

If your item arrives damaged, our return policy covers you during this period.

If the product does not meet your taste or is the wrong size, simply reach us via our contact us page or at theteam@vogue234.com. We will gladly assist you by offering an exchange for a different size or item if we have such available.

For inquiries about an item, please contact us before purchasing to avoid prolonged deliberation.

To be eligible for a return, your item must be in the same condition as when you received it, unworn or unused, with tags and proof of purchase.

Please note that you will be required to pay a fee of ₦3,000 for the retrieval or exchange trip. If the item is received back in excellent condition as delivered, this fee will be refunded to you immediately.

To initiate a return, please reach out to us via our contact us page or at theteam@vogue234.com. We can also be reached on WhatsApp at +2347018626586

Damages and Issues

Please check your order as soon as you receive it and contact us immediately if the item is defective, damaged, or incorrect. We will assess the issue and resolve it promptly.

Refunds

We will inform you once we have received and inspected your return. If approved, a refund will be issued to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process and send out the refund.

If more than 14 business days have passed since your return was approved, please contact us at (theteam@vogue234.com).